On December 3, 1992, the first ever SMS text was sent by Neil Papworth to his colleague, Richard Jarvis. Since then, text messaging has been a part of people’s daily lives. Businesses, families, and friends all use text messaging to connect with one another. The only downside of text messaging is that there is no way for you to create a group chat that will allow you and your members to communicate simultaneously.
But with the improvement in technology, instant messaging applications, such as WhatsApp, WeChat, and Telegram, were developed. These apps have allowed their users to create individual and group chats that can be used for personal or business purposes.
If you are using group messaging features for business, there are several configurations that you might need to establish a more efficient system for your operations. In addition, you would also need this for compliance with the communication laws, such as WhatsApp archiving.
One of these arrangements is Basic Group messaging for two or more employee groupings that have to work together for a single assignment. This would be sufficient to keep everyone involved in the project in sync. You and the members can easily exchange information, discuss work-related issues, and share digital content.
Another group chat configuration you can use is topic-based. This group chat is ideal for those who need to collaborate between personnel or departments from different branches or regions. By forming a topic-based group chat, members with relevant information regarding certain principles or aspects of the project can disseminate their knowledge to other participants.
There are more group chat arrangements that you can use for your business, as long as you follow the archiving laws like WhatsApp call recording. If you want to know more about the other configurations you can use for your team, you may check and read this infographic by Telemessage.